Managed Services and Support

Services

Monitoring and Management

Stay ahead of IT issues with proactive monitoring, real-time alerts, and automated patch management, ensuring optimal system performance.

Cyber Security Monitoring

Prevent, detect, and respond to cyber threats in real-time. Our security experts monitor your environment 24/7 to protect critical systems from breaches.

Continuous Security Monitoring (CSM)
Threat detection and incident response
Endpoint protection and vulnerability scans

SOCaaS (Security Operations Center as a Service)

Gain advanced threat visibility and centralized security operations. Our SOCaaS solution enables continuous threat hunting and actionable intelligence reporting.

24/7 SOC monitoring
Real-time alerting and response
Threat intelligence and mitigation strategies

SIEMaaS (Security Information and Event Management as a Service)

Enhance security visibility with log correlation, compliance reporting, and real-time event analysis for better risk management.

Network, Systems & Endpoint Monitoring and Management

Prevent downtime and enhance system reliability with proactive IT monitoring. Our service includes real-time alerts, automated patch management, and performance optimization, allowing your business to stay ahead of issues before they impact operations.

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Data Protection Data Resilience and Business Continuity

Managed Data Protection (BaaS)

Secure, immutable backup architecture with resilient multi-cloud replication option allowing CDP capabilities while meeting regulatory and compliance needs.

Managed Disaster Recovery (DRaaS)

Fully orchestrated, secure, reliable failover and recovery solution to ensure business continuity during unexpected disruptions.

Data Resilience

Data Backup

Data protection solution that offers efficient and reliable protection for virtual, physical, NAS, and cloud-native environments.

Data Intelligence

An AI build in ability to analyze backup data offering enhanced accessibility and insights, including support for backup admins and data resilience operations.

Data Recovery

An ability to quickly and reliably restore data from backups, including virtual machines, physical servers, applications, and cloud workloads.

Data Security

A suite of features to protect data against various threats, including ransomware, malware, and unauthorized access.

Data Portability

The capability to move and manage data effortlessly across diverse platforms, hypervisors, and cloud environments, free from vendor limitations.

PROTECT YOUR DATA NOW

Outsourced IT

Reduce IT overhead with full IT department outsourcing and remote IT support, ensuring expert assistance when needed.

IT Staff Augmentation

Access specialized IT and cybersecurity professionals for projects, cloud management, or temporary IT staffing needs

Ad-Hoc / On-Demand IT Support

Get emergency troubleshooting, repair services, and system configuration assistance exactly when you need it.

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Managed Services and Support Case Studies

Unmatched Results

VMware Modernization to Enable Scalable High-Performance Infrastructure

A client engaged TDI Vertical to modernize its aging VMware virtualization environment and eliminate the performance, management, and scalability limitations caused by legacy infrastructure. The project focused on consolidating workloads onto a new, high-performance cluster of hosts, resulting in increased resource efficiency, improved application performance, simplified operations, and reduced data center footprint.

Building Audit-Ready Cybersecurity for Regulatory Compliance

In preparation for third-party audits and increasing regulatory scrutiny, a rapidly scaling client engaged TDI Vertical to assess and strengthen their cybersecurity environment. With HIPAA and CCPA requirements on the horizon, the organization required not only a clear view of its existing security posture but also a trusted partner to identify and remediate critical gaps.

Enabling Secure Hybrid Work with Cloud-Based SASE Architecture

A local legal firm partnered with TDI Vertical to transform its legacy remote access infrastructure into a cloud-delivered Secure Access Service Edge (SASE) solution. The objective was to improve security, performance, and manageability while supporting secure access for a diverse workforce, including remote employees, legal partners, and third-party contractors.

Global OT Network Segmentation for Cyber Risk Reduction

TDI Vertical partnered with a multinational manufacturing organization to design and implement a scalable, secure Operational Technology (OT) network segmentation strategy. The project’s goal was to reduce cyber risk, protect critical industrial systems, and achieve compliance with international standards across over a dozen global production facilities.

Mobile Wireless & Edge Security Solution for Remote Voting Events

A nonprofit organization partnered with TDI Vertical to develop a secure, mobile, wireless, and edge security solution to support remote voting events. These voting sessions occur in remote venues, such as event halls, where reliable network infrastructure is often nonexistent.

24/7 Protection, Visibility, and Support

With Our Managed IT Solutions, You’ll Gain:

Always-on cyber threat monitoring and real-time alerts via our Security Operations Center (SOC)
Managed backup, disaster recovery, and business continuity for zero-data-loss environments
Centralized visibility across data center, cloud, and edge environments
End-user support, patch management, and system health monitoring — all under one SLA

Get the peace of mind that comes with expert-led monitoring, data protection, and response.